2020 Workforce Management Benchmark Study

KPIs, Results, and Benchmarks for Employers with an Hourly, Distributed Workforce

eBook - 2020 Workforce Management Benchmark StudyMore employers are leveraging HR analytics to better manage their human assets. In industries where profit margins are razor thin and class-action lawsuits have increased by fourfold in less than two decades, such actionable intelligence can make a key difference. In a recent three-month study, EPAY collected data across its customer base, capturing four critical KPIs of its global user population.

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